
Our partnership with The Phone Works offers agencies using our system high quality telephony reporting. The Personnel Tracking and Attendance by Telephone and Internet (PATTI) system allows your caregivers to clock-in and out over the phone. This telephony information is then compared with scheduled shifts to provide automatic verification of shifts and no-show warnings.
Their goal is to provide you with time and cost saving service that compliments the daily routine of managing your workforce. The connection with Rosemark intergrates both sets of information into one database.
Home Care Pulse provides a powerful way to measure, improve and leverage Client and Caregiver satisfaction. They perform regular interviews with Clients' family members and Caregivers to give you a candid, clear view of how your agency is doing in different areas. This allows you to continually improve your services and market yourself as an agency that really cares about the quality of care. The connection with Rosemark means you don't have to manage two separate databases.
Paychoice is a national leader in payroll services, licensed payroll software and employer services. While Rosemark can export payroll information for a variety payroll services, we have partnered with PayChoice to provide a higher level of customer care and service than you might get from the dominant providers.
Interested? Give Mary Helen Hepner a call at 901-682-1300.
We worked with Arbor Internet Technologies to implement our new Shoshana Technologies website. AIT has developed many websites from simple informational sites that advertise a business to dynamic sites that includes subscription content and e-commerce. Their staff has many years of experience in website design, search engine optimization (SEO) and software programming. Feel free to contact them if you need help with your website!
Freedom Telecare's Timesheet Mobile product is tightly integrated with Rosemark, providing all the benefits of telephony services: automatic verification of shifts, No-Show warnings and single-entry database management of client and caregiver information. Using a cell or land line telephone, employees can quickly login and logout from any job location. The application requires no special phones, no software installations, no additional IT staff to hire, and no phone lines to purchase.
“I previously was a manager of a private duty home care agency where we used the Shoshana system for scheduling our clients’ home health aide and nursing visits. In all my years in health care I have never seen such a comprehensive system for scheduling employees and tracking both employees and customers. Your product allowed us to match employees to specific client needs, helping to keep our customer satisfaction at a maximum level.
Since the time I have used the Shoshana system, I have seen other scheduling products on the market and I have to tell you that there is NOTHING out there than even begins to come close to the quality of yours.”
Kirsten Pickle
General Manager
Odyssey Healthcare of Toledo
