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Featured Blog Post

The Kink in the Slinky

Recently I was talking with one of our Rosemark customers, someone I have spent a lot of time with working through the changes and implications of those changes related to the FSLA changes that have had the home care industry in such a whirl. This agency owner has been particularly proactive about digging into the details and implications of these changes; he has been an important sounding board and source of information for my own quest for understanding.

In the middle of a particularly difficult discussion about the potential dangers of ignoring these changes, we then had an exchange something like this:

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